A System Check is a Health Center scan of a specific component of a Strategy product or machine configuration. System checks can report errors or potential errors, and in many cases can provide ways to fix these problems. For more information regarding Strategy Health Center, please refer to the technical note below:
KB32555: What is MicroStrategy Health Center
This technical note lists supported system checks for each product category.
System checks for Configuration:
Logging Settings | Allows users to configure the amount of logging for Strategy products using Strategy COM API, such as Strategy Command Manager, Strategy Desktop, Strategy Health Center, Strategy Narrowcast Server, and Strategy Object Manager. To apply these changes, users have to restart the Strategy products that correspond to the modifications. | Update Package Release 1 |
System checks for Strategy Developer:
Component Registration | Verifies that all DLLs required by Strategy Developer are registered properly. If they are not registered correctly, the System Check provides the ability to register them. | Update Package Release 1 |
LogPath Registry Key | Validates the LogPath registry key required for Strategy Developer to work and log information properly. It ensures that the registry key exists and points to a valid location. If it doesn't, it provides the ability to enter a valid location. | Update Package Release 1 |
Metadata Connection | Validates the metadata connection information used by all 2-tier project sources. To do so it connects to the metadata and verifies that the metadata tables are present in the database. It also checks that the metadata tables have the correct prefix. | Update Package Release 1 |
System checks for Strategy Enterprise Manager:
Data Load Failures | This system check analyzes the Enterprise Manager data load process. It performs the following actions: In the Configuration tab, specify the amount of time (in hours) that this system check will allow a data load to proceed before reporting an error. The default value is 5 hours. If the data load service is present on this machine but not running, click the link provided to restart it. This system check can be scheduled on a daily basis | This system check can be scheduled on a daily basis |
System checks for Strategy Intelligence Server:
Component Registration | This system check verifies that all .EXE, .DLL, and OCX files required by Intelligence Server are present and properly registered on this machine. This system check is only available for Windows machines. If any files are missing, Health Center provides a list of those files. Contact Strategy Technical Support for information about how to reinstall the missing files. If any files are not registered correctly, click the link provided to register them. This system check can be scheduled on a weekly basis. | This system check can be scheduled on a weekly basis. |
Log Settings | This system check allows you to change what information is logged from Intelligence Server. You can specify whether to log information to the Windows event log or to a Strategy log file. To change the default log settings for all server instances on this machine, click Change default machine configuration. To use the default log settings for a server instance, under that server instance click Click to use default machine configuration. To change the log settings for a server instance, under that server instance click Change server instance configuration. | To change the log settings for a server instance, under that server instance click Change server instance configuration. |
LogPath Registry Key | This system check confirms that the LogPath registry key exists and is pointing to a valid location for Intelligence Server log files. If the registry key points to an invalid location, click one of the links provided: |
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Memory Depletion | This system check analyzes Intelligence Server for potential memory depletion problems. It performs the following actions: In the Configuration tab, specify a user name and password and authentication mode to log into Intelligence Server, and a port number to use to access Intelligence Server. Note the following: The following actions may be available depending on what problems are discovered: This system check can be scheduled on a daily basis. | This system check can be scheduled on a daily basis. |
Metadata Connection | This system check validates the metadata connection information used by Intelligence Server. It performs the following actions: If Health Center detects any problems with the metadata connection, you are instructed to launch the Strategy Configuration Wizard. This system check can be scheduled on a weekly basis. | This system check can be scheduled on a weekly basis. |
Path Environment Variable | This system check validates that the path environment variable includes the location of the Strategy Common Files, so that Intelligence Server can access those files. This system check is only available for Windows machines. If the path environment variable does not include the location of the common files, you can add the common files to the path by clicking the link provided. This system check can be scheduled on a weekly basis. | This system check can be scheduled on a weekly basis. |
Warehouse Connections | This system check verifies that each DSN connection to a data warehouse, as used in a DBConnection in the Intelligence Server metadata, exists on the Intelligence Server machine. If a warehouse connection is not present, you are instructed to launch the Strategy Connectivity Wizard. This system check can be scheduled on a daily basis. | This system check can be scheduled on a daily basis. |
Network Port Detector | Verifies that all network ports required by Strategy Intelligence Server are open and available. The Strategy Intelligence Server Licensing Service uses reserved port 8888 and the Strategy Intelligence Server Listener Service uses reserved port 30172. Strategy Intelligence Server uses a configurable port and if this port is not available, the system check provides the ability to change the port number. | Update Package Release 1 |
System checks for Strategy Narrowcast Server:
Component Registration | This system check verifies that all .EXE, .DLL, and .OCX files required by Narrowcast Server are properly registered on this machine. This system check is only available for Windows machines. If any files are missing, Health Center provides a list of those files. Contact Strategy Technical Support for information about how to reinstall the missing files. If any files are not registered correctly, click the link provided to register them. This system check can be scheduled on a weekly basis. | This system check can be scheduled on a weekly basis. |
DCOM Settings | This system check verifies that all Windows users that create DCOM objects on behalf of Narrowcast Server have the appropriate DCOM permissions. If any Windows users are missing DCOM permissions, click the link provided to grant the required privileges to those users. This system check can be scheduled on a weekly basis. | This system check can be scheduled on a weekly basis. |
Log Settings | This system check allows you to change what information is logged from Narrowcast Server. To change the log level for Narrowcast Server, click Change Narrowcast log level. To change the log level for Narrowcast Server and restart the Narrowcast Server services, click Change Narrowcast log level and restart services. | To change the log level for Narrowcast Server and restart the Narrowcast Server services, click Change Narrowcast log level and restart services. |
Object Repository Connection | This system check validates the object repository database connection information used by Narrowcast Server. It performs the following actions: If Health Center detects any problems with the object repository database connection, you are instructed to launch the Narrowcast Server Administrator. This system check can be scheduled on a daily basis. | This system check can be scheduled on a daily basis. |
Path Environment Variable | This system check validates that the path environment variable includes the location of the Strategy Common Files, so that Narrowcast Server can access those files. This system check is only available for Windows machines. If the path environment variable does not include the location of the common files, you can add the common files to the path by clicking the link provided. This system check can be scheduled on a weekly basis. | This system check can be scheduled on a weekly basis. |
Network Ports | Verifies that all network ports required by Strategy Narrowcast Server are open and available. It also ensures that the range of available DCOM ports is large enough. If it is not, it provides the ability to increase it. | Update Package Release 1 |
System checks for Strategy Web:
JVM Maximum Heap Size | This system check confirms that the Java Virtual Machine has enough memory available to it. If the JVM maximum heap size is outside the recommended range, you can type a new value for the maximum heap size in the JVM Max Heap Size field. On Windows, you can choose to restart IIS when you change the JVM maximum heap size. This system check can be scheduled on a daily basis. | This system check can be scheduled on a daily basis. |
