KB32565: "You must use the Role Management Tool to install or configure Microsoft .NET Framework 3.5" error is encountered while installing MicroStrategy 9.x/10.x on a Windows machine.

• Strategy

While installing MicroStrategy 9.x/10.x on a Windows 2008 or above machine, error message "You must use the Role Management Tool to install or configure Microsoft .NET Framework 3.5. " or similar shows up and the installation cannot continue.

SYMPTOM:
While installing Strategy 9.x/10.x on a Windows 2008 or above machine, an error message similar to the one below shows up and the installation cannot continue.


You must use the Role Management Tool to install or configure Microsoft .NET Framework 3.5.

CAUSE:
Windows 2008 requires the user to have a particular role to install .NET Framework 3.5.
ACTION:
With Windows 2008 SP2 and above, .NET Framework 3.5 is provided out of the box. However, this feature needs to be added onto the server. Add the feature by opening Server Manager > Feature > Add Feature, and add the .NET Framework 3.5.1 Features.

32565

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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017