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KB32665: How to disable the MicroStrategy Office upgrade message after the newer version of Web Services has been installed at the Web Server level


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• Strategy


When Web Services have been upgraded to a newer version, the following message will appear when Office client is turned on.
 
 
To prevent the upgrade message from appearing for ALL USERS:


<add key="BLOCKOFFICEUPDATE" value="true" />

For ASP.Net, you should uncomment the following line:

<add key="BLOCKOFFICEUPDATE" value="true" />

You can uncomment by moving the close comment,
-->
, from after the line to before it. The default file path is
C:\Program Files (x86)\MicroStrategy\Web Services\web.config
. 
For JSP, the default file path is
<your application server>\webapps\StrategyWS\MWSConfig.properties
. Uncomment the following line by removing the
# 
from the following line: 

#BLOCKOFFICEUPDATE=true

 
 
CUSTOMIZATION WARNING:
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy Technical Support makes no guarantee that an updated version of this particular customization will be provided. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build. For enhancements to this customization or to incorporate similar functionality into other versions, contact your Account Executive to inquire about Strategy Consulting assistance.


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Knowledge Article

Published:

July 11, 2017

Last Updated:

May 29, 2020