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KB32800: The Audit button is disabled, grayed out, when trying to generate an audit report in MicroStrategy License Manager


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• Strategy


License Manager does not enable the Audit button unless there is a valid Project Source for a three tier environment is associated to the Intelligence Server

SYMPTOM:
The Audit button is disabled, grayed out, when trying to generate an audit report on the Strategy Intelligence Server machine using Strategy License Manager as shown below:
 

ka04W000000OhEeQAK_0EM440000002Arl.jpeg

 
 
CAUSE:
A 3-tier Project Source does not exist on the machine running Strategy License Manager. An audit can only be performed only through 3-tier Project Sources.
 
 
ACTION:
Create a 3-tier Project Source pointing to the desired Strategy Intelligence Server machine on the machine running Strategy License Manager. It is recommended to run Strategy License Manager locally on the Strategy Intelligence Server machine:

  1. Open Strategy Developer.
  2. Navigate to Tools > Project Source Manager
  3. Click Add
  4. Enter a name for the Project Source
  5. Make sure the connection mode is set to Server
  6. Enter the IP address or machine name for the Intelligence Server
  7. Save the Project Source

 
 
 


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Knowledge Article

Published:

May 30, 2017

Last Updated:

May 30, 2017