On Strategy Intelligence Server 9.x and 10.x, the default SQL execution timeout for inserting into Statistics tables is 10 seconds. In environments where there is a high load on the database server hosting the Statistics tables, sometimes, Statistics failed to get inserted into the Statistics tables as the 10 second SQL execution timeout is not sufficient. Starting with Strategy 9.0.1, it is possible for administrators to modify the value for this timeout.
Implement the steps below to change the value of the SQL execution timeout:
LIST ALL PROPERTIES FOR STATISTICS IN PROJECT "Name_Of_project";
ALTER STATISTICS DBINSTANCE "Name_Of_Statistics_DBInstance" SQLTIMEOUT 12 IN PROJECT "Name_Of_project";
