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KB330711: MicroStrategy Android App 10.3 crashes if trying to log out via mstr://?evt=4000 configured on text box inside an informaiton window.


Community Admin

• Strategy


This KB article discusses a known issue that causes Mobile app crashes. It is fixed in MicroStrategy 10.7

STEPS TO REPRODUCE:
1. Create a text box inside a panel stack
2. Use the panel stack as info window
3. Edit links for the text box, input mstr://?evt=4000
4. Run document on Android. Trigger info window an tap on the text box to log out.
----- App crashes.
* Please be noted that if the text box configured with mstr://?evt=4000 is not in info window, there is no such issue.
 
CAUSE:
This is a known issue of Strategy Mobile 10.3.
 
ACTION:
This issue is fixed in Strategy Mobile 10.7. Please upgrade the mobile client to take advantage of the fix.


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Knowledge Article

Published:

July 21, 2017

Last Updated:

July 21, 2017