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KB33201: "The version could not be determined, please check your Warehouse configuration" error occurs when adding projects to be monitored in MicroStrategy Enterprise Manager Console 9.x


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• Strategy


"The version could not be determined, please check your Warehouse configuration" error occurs when adding projects to be monitored in MicroStrategy Enterprise Manager Console 9.x

SYMPTOM:
The following error message appears when trying to add a project to be monitored in the Strategy Enterprise Manager Console 9.x '2.2 Choose Projects' section:
 

ka04W000000ObP2QAK_0EM440000002Arc.jpeg

 
Sample Code/Error
The version could be not determined , please check your Warehouse configuration
  
 
CAUSE:
The warehouse version property is not correctly stored or is missing in the Strategy Enterprise Manager EM_PROPS table, as shown below:
 

ka04W000000ObP2QAK_0EM440000002Arg.jpeg

 
In normal circumstances, the property appears as follows:
 

ka04W000000ObP2QAK_0EM440000002Ari.jpeg

 
 
ACTION:
If the Strategy Enterprise Manager warehouse was functional during some point in the past, and if a database backup exists, attempt to restore it to validate the state of the EM_PROPS table is consistent.
 
If this is a new Strategy Enterprise Manager warehouse, initialize the Strategy Enterprise Manager environment again, as described in the following Strategy Knowledge Base technical note:
KB31870: How to create an Enterprise Manager project in MicroStrategy 9.x?
  
 


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Knowledge Article

Published:

June 4, 2017

Last Updated:

June 4, 2017