KB33206: Users receive an error when trying to register a MicroStrategy ScanMD DLL file on Windows 7

• Strategy

When trying to register a custom ScanMD DLL on Windows 7, despite logging in as the local Administrator, the following error is given

SYMPTOM:
When trying to register a custom ScanMD DLL on Windows 7, despite logging in as the local Administrator, the following error is given:


The module “D:\Program Files\Strategy\ScanMD\Commontests.dll” was loaded but the call to DllRegisterServer failed with error code 0x80004005.

CAUSE:
The Command Prompt does not have Administrator permissions to register the DLL successfully.

ACTION:
To resolve this, navigate to Start > Programs > Accessories > Command Prompt, right-click and select to “Run as Administrator”. Then re-register the DLL through the command line.

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Knowledge Article

Published:

May 31, 2017

Last Updated:

May 31, 2017