KB33384: Date format in report is inconsistent between Narrowcast Server and Developer when locale in Windows is set to "English (Australia)" in MicroStrategy Narrowcast Server 9.4.x-10.x.

SYMPTOM:
Date format in report is inconsistent between Narrowcast Server and Developer when locale in Windows  is set to "English (Australia)" in Strategy Narrowcast Server 9.4.x-10.x:

 
STEPS TO REPRODUCE:

• In a Windows machine, go to  Control Panel > Regional and Language Options and set the Standards and formats setting to  English (Australia) as shown below, notice that the data format is DD/MM/YYYY:
   
  

• In Strategy Developer, create a report  and go to Data > Export Options and select Advanced Option for Exporting to a PDF file. Under Header/ Footers tab,  insert a Date Auto-Text  as shown in the image below:
   
  

• When the report is exported In Strategy Developer, export the report to PDF, notice that the date format is DD/MM/YYYY as shown below, same as that in Control Panel, Regional and Language Options:
• In Narrowcast Administrator, create a service to deliver the report created in step1 as PDF to a file location.  Select "System" as the execution locale as shown below:

• Open the PDF report exported by Narrowcast Server in the file location, notice that the date format is changed to MM/DD/YYYY, as shown below:

CAUSE:
This behavior is by design.
 
ACTION:
Follow the steps below to get content formatted on a language that is not included out of the box:

1. Using Desktop, go to Administration > Configuration Managers > Languages.
2. Right click on the right panel > New > Language > select English (Australia).
3. On the Narrowcast Server Console, specify this locale on the Information Source. Go to > Administration > Information Source Modules, then Edit the corresponding Information Source > click on "Define" to open the Information Source Wizard > click Next to reach the "Default Language" window > select English (Australia) for the Number and Date formatting locale > Finish > Ok.
4. Export the report to PDF via Narrowcast Server, and verify the date format.