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KB33492: The ‘Create’ and ‘Edit’ buttons are grayed out in MicroStrategy Office.


Community Admin

• Strategy


SYMPTOM:
When selecting a report in Strategy Office, the ‘Create’ and ‘Edit’ buttons are grayed out, as shown in the image below:

ka04W000000OckHQAS_0EM4400000027y7.jpeg

 
 
CAUSE:
The required privileges are not granted to the Strategy Office user.
 
ACTION:
Grant user "Web user design mode" and "Web create new report" privileges and the buttons will be enabled as shown in the image below: 
 

ka04W000000OckHQAS_0EM4400000027y5.jpeg

 
 


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Knowledge Article

Published:

July 11, 2017

Last Updated:

July 11, 2017