KB33554: When installing MicroStrategy Web 9.x or 10.x in a Windows Server 2008 environment, users will see "MISSING Feature" warning messages preventing the installation to proceed.

• Strategy

This KB addresses an issue when installing MicroStrategy Web in a Windows Server 2008 environment.

SYMPTOM:
When installing Strategy Web 9.x and 10.x in a Windows Server 2008 environment, users will see the following messages for various Web components.


MISSING Feature: Internet Information Services\World Wide Web Services\Security\Windows Authentication

MISSING Feature: Internet Information Services\World Wide Web Services\Application Development Features\ASP

CAUSE:
The messages that are displayed indicate that the Windows Authentication and the ASP features are not enabled or installed in the Windows Server 2008 environment.

ACTION:
To satisfy the requirements of the installation, Windows Authentication and ASP will have to installed and enabled.

1. Go to the Start menu and right click on "Computer" and go to "Manage"
2. Expand "Roles" and right click on "Web Server(IIS) and select "Add Role Services"

3. Browse to the following categories to enable Windows Authentication and ASP.
- Under Application Development, make sure that "ASP" is selected.
- Under Security, make sure that "Windows Authentication" is selected.
- After enabling these features, it may take a minute or two to install and configure these options.

4. After the features have been installed and configured, restart the installation of Strategy Web 9.x or 10.x and the 'MISSING Feature' error messages will be resolved.

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Knowledge Article

Published:

April 13, 2017

Last Updated:

April 13, 2017