KB33600: What is the impact on Narrowcast Server when deleting a MicroStrategy user in MicroStrategy Developer 9.x and 10.x

 
 
If a Narrowcast user is configured to inherit authentication from a Strategy user, the deletion of this Strategy user will cause a failure delivery on Narrowcast Server. In this situation, an error message will appear in DELog file as below:
 
Sample Code/Error
:5412:Service ID Execution ID Segment ID Information Source ID received results for Information Object with error message: The user is not found in the metadata. User GUID is 16DFE780427623510DD577BAD6F83BD7. 
 
The Narrowcast Administrator should follow the steps below to remove the authentication definition from a Narrowcast user when the corresponding Strategy user has been deleted:
 

• Edit the Narrowcast user from Subscription Book in Narrowcast Administrator Console.
• Click on "Authentication and Security" tab.
• Select the authentication definition to be removed and click on the  "Clear" button, as shown below:
   
  

• Click on "OK" button to save the changes.