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KB33925: "Delivery Managers" icon is missing in a MicroStrategy Desktop 9.x 3-tier connection


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• Strategy


SYMPTOM:
When viewing the Administration icons in a Strategy Desktop 9.x 3-tier connection as Administrator, the "Delivery Managers" icon is not available:
 

ka04W000000Ogs5QAC_0EM440000002AoA.png

 
 
CAUSE:
One possible cause is the 'Use Strategy Scheduler' option is not checked in the Intelligence Server configuration. If the Strategy Scheduler is disabled, Distribution Services is also disabled.
 
 
ACTION:
Check the option to 'Use Strategy Scheduler' in the Intelligence Server Configuration > Server Definition > Advanced and restart the Intelligence Server:
 

ka04W000000Ogs5QAC_0EM440000002Ao2.png

 
Contact Strategy Technical Support if the 'Use Strategy Scheduler' option is checked and the "Delivery Managers" icon is still not available.
 
 
 


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017