SYMPTOM:
After the user installs Strategy Narrowcast 9.0.1 - 9.2.x on a Windows 2008 64-bit machine, two DCOM components MCProxy and MCDMProxy, used to configure remote administration, cannot be found in the DCOM Config.
NOTE: To access DCOM Config, go to Start > Run and type "dcomcnfg", then navigate to Component Services > Computers > My Computer > DCOM Config.
CAUSE:
Registry values which make reference to the above DCOM components are not completely configured.
This is a known issue with Strategy 9.x - 10.x on a Windows 2008 64-bit machine.
ACTION:
Currently this issue is still being reviewed for feasibility by our Technology team and is not scoped for any upcoming scheduled Strategy release.
WORKAROUND:
Follow the steps below to manually set the registry values:
