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KB33941: Schedule option in User Merge wizard 9.x and 10.x appears disabled.

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Schedule option in User Merge wizard 9.x and 10.x appears disabled.

SYMPTOM:
 When going through User Merge wizard 9.x and 10.x, the schedules option appears disabled/grayed out as shown:
 

ka04W000000ObbDQAS_0EM440000002E05.png

 
CAUSE:
This is working by design. In Strategy 9.x and 10.x, there is no support for transferring ownership of Strategy Distribution Services subscriptions when users are merged.
 
ACTION:
Contact Strategy Technical Support for an update on the status of this issue.
 

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Knowledge Article

Published:

May 30, 2017

Last Updated:

May 30, 2017