KB33989: Users cannot highlight and copy portions of a report in MicroStrategy Web 9.2.x

SYMPTOM
In Strategy Web 9.2.x, users cannot highlight and copy portions of a report.
 
 
STEPS TO REPRODUCE

• Run the following report in the Strategy Tutorial Project in an 8.1.x Web: Strategy Tutorial > Shared Reports > Subject Areas > Customer Analysis > Yearly Revenue Growth by Customer Region.
   
  Users are able to copy the contents on the report page.  Users can also highlight, right click and copy content, as seen below:
   
  

• Run the same report in 9.2.x Web
   
  Users are not able to copy the contents on the page.  Users cannot highlight, right click and copy content.  Instead, users will see the Strategy Web Context Menu when right clicking on any of the data within the report, as seen below:
   
  

CAUSE
This is a known issue with Strategy Web 9.2.x.  In Strategy 9.2.x, the Strategy specific context menu is displayed instead of the browser menu.
 
ACTION
This issue has been addressed in Strategy 9.3.1. Please upgrade to take advantage of this fix.
 
 WORKAROUND
To workaround this issue, users can export Strategy Web reports to Microsoft Excel to copy the content within Microsoft Excel.