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KB34000: "QueryEngine encountered error: Execute Query Failed. Error Type: Odbc Error. MySQL Server has gone away" error message appears when running a report in MicroStrategy 10.x.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


"QueryEngine encountered error: Execute Query Failed. Error Type: Odbc Error. MySQL Server has gone away" error message appears when running a report in MicroStrategy 10.x.

SYMPTOM:
The following error message appears when running a report in Strategy 10.x:
 
Sample Code/Error
QueryEngine encountered error: Execute Query Failed. Error Type: Odbc Error. MySQL Server has gone away
 
CAUSE:
The most common reason for the "MySQL server has gone away" error is that the server timed out and closed the connection.
 
For a full list of reasons to why this error can occur, please see http://dev.mysql.com/doc/refman/5.0/en/gone-away.html
 
ACTION:
Check the timeout settings on the database and set them accordingly.
 


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Knowledge Article

Published:

June 1, 2017

Last Updated:

June 1, 2017