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KB34205: When setting up a mobile configuration under the Mobile Configuration Page, users receive the error message "No projects available for this Mobile Server" in MicroStrategy Mobile 9.x


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When setting up a mobile configuration under the Mobile Configuration Page, users receive the error message "No projects available for this Mobile Server" in MicroStrategy Mobile 9.x if 'Connectivity Settings' page contains invalid parameters.

SYMPTOM:
When setting up a mobile configuration under the Mobile Configuration Page in Strategy Mobile 9.x, a user receives the following error message:
 

ka04W000001MKnSQAW_0EM440000002ASm.jpeg


No projects available for this Mobile Server

 



 

CAUSE:
One of the possible causes is that the 'Connectivity Settings' page contains invalid parameters. This could include issues like the server name is incorrect, the port number is incorrect, etc.
 
ACTION:
Make sure all the parameters under the 'Connectivity Settings' contains the correct values.  Once the Mobile Server recognizes the values are correct and can connect to the Intelligence Server, the error should be resolved.
 


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Knowledge Article

Published:

April 7, 2017

Last Updated:

April 7, 2017