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KB34483: ‘List All Groups’ script in MicroStrategy Command Manager 9.x returns only the English group name.


Community Admin

• Strategy


SYMPTOM:
Under a non-English Operating System environment, the ‘list all groups’ script returns only the English group name on Strategy Command Manager 9.x.
 
STEP TO REPRODICE:
Follow the steps below to reproduce the issue in the Strategy Tutorial project.

  • In Desktop with an English interface language, create a new group called 'new_Eng_Group' as shown in the image below:
ka04W000000OecTQAS_0EM4400000029W0.png
ka04W000000OecTQAS_0EM4400000029Vw.png
  • In Desktop with a Korean interface, change the group name to the Korean '한글그룹' as shown in the image below:
ka04W000000OecTQAS_0EM4400000029Vz.png
  • In Strategy Command Manager, perform the ‘LIST ALL GROUPS;’ script and confirm that only the English group name  ‘new_Eng_Group’ is returned and not not ‘한글그룹’ as shown in the image below:
ka04W000000OecTQAS_0EM4400000029WC.png

CAUSE:
This is a known issue with Strategy Command Manager 9.0.x on a non-English Operating System. 
 
ACTION:
Please contact Strategy Technical Support for an update.
 
 


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017