KB34782: "Network Internal Error: Failed to UnpackMessage. Please note the error code and call MicroStrategy Tech Support." error occurs when editing or creating a printer device in MicroStrategy Developer 9.x and 10.x
"Network Internal Error: Failed to UnpackMessage. Please note the error code and call MicroStrategy Tech Support." error occurs when editing or creating a printer device in MicroStrategy Developer 9.x and 10.x
SYMPTOM: When editing or creating a printer device, the following error message pops up:
Strategy Desktop
Network Internal Error: Failed to UnPackMessage. Please note the error code and call Strategy Tech Support.
CAUSE: The reason this message appears is because the 'Print Spooler' service is not running.
ACTION: Open up the Windows Services by going to Administrative Tools > Services. Locate the 'Print Spooler' service and start it.
