EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB34915: Hotfix/Update installation does not update or change the version number in MicroStrategy Developer 9.4.1 - 2021


Min Zheng

Senior Manager, Cloud Support • MicroStrategy


Hotfix/update installation does not update or change the version number in MicroStrategy Developer 9.4.1 - 2021

Summary

After installing a Hotfix in Strategy 9.4.1 and 10.x or an Update in Strategy 2019/2020/2021, the version number in Strategy Developer (under Help > About Strategy Developer) remains unchanged and does not reflect the Hotfix installation. Why is this?

For example

Before installing Hotfix 3 (Help > About Strategy Developer screenshot below)
 

ka04W000001IrAdQAK_0EM440000002Mf1.png

 
After installing Hotfix 3 (Help > About Strategy Developer screenshot below)

ka04W000001IrAdQAK_0EM440000002Mf6.png

Cause

Upon installing a Hotfix/Update, the version number under Help > About Strategy Developer remains unchanged. However, the License Manager displays the latest version along with hotfixes/updates. In the License Manager window, under the Installation History tab, the Installations list (on the left) displays a list of installations by date and the Information area (on right) displays detailed information of the installation.
Select the most recent Upgrade Install - Hotfix from the Installations list and you will be able to view detailed information about the Hotfix on the right (under Information).

ka04W000001IrAdQAK_0EM440000002MfB.png

 
 


Comment

0 comments

Details

Knowledge Article

Published:

May 24, 2017

Last Updated:

May 24, 2017