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KB35116: "The <LOG NAME> log or alert has not started" error occurs when enabling Windows performance counters in Windows 2003/XP


Community Admin

• Strategy


When enabling Windows performance counters in Windows 2003/XP the following error message is seen and the counters are not logged.

SYMPTOM:
When enabling Windows performance counters in Windows 2003/XP the following error message is seen and the counters are not logged:
 

ka04W000000OcaWQAS_0EM440000002Wg0.png

Sample Code/Error
The <LOG NAME> log or alert has not started. Refresh the log or alert list to view current status, or see the application event log for any errors. Some logs and alerts might require a few minutes to start, especially if they include many counters or they contain counters to be collected from a remote system that is no longer on the network. For further informations ee the troubleshooting section in the online help.
 
 
CAUSE:
One possible cause for this error is the Performance Logs and Alerts service is disabled or the current user account does not have permission to start it.
 

ka04W000000OcaWQAS_0EM440000002Wfz.png

 
 
ACTION:
Ensure the Performance Logs and Alerts service is enabled and can be started by the user account enabling the performance counters.
 
 
Third Party Software WARNING
 
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.


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Knowledge Article

Published:

July 21, 2017

Last Updated:

July 21, 2017