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KB35311: "Schedule Administration Tasks" and "Subscription Creation Wizard" options grayed out in MicroStrategy Developer 9.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


"Schedule Administration Tasks" and "Subscription Creation Wizard" options grayed out in MicroStrategy Developer 9.x

SYMPTOM
When accessing the main Strategy Developer 9.x -> menu -> Administration > Scheduling, the options Schedule Administration Tasks and Subscription Creation Wizard are grayed out.
 

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CAUSE
One Possible cause for this issue is the Use Strategy Scheduler option that is unchecked at Strategy Intelligence Server configuration level as shown below:
 

ka02R000000kX6TQAU_0EM440000002DbF.jpeg

 
ACTION
Navigate to Administration section in the Strategy Developer Main Menu and select Server > Configure Strategy Intelligence Server option. In the Advanced section under Server Definition category check the option Use Strategy Scheduler Scheduler
 

ka02R000000kX6TQAU_0EM440000002DbH.jpeg

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Knowledge Article

Published:

April 10, 2017

Last Updated:

April 10, 2017