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KB35633: Images do not appear when exporting a dashboard to flash in MicroStrategy 9.x if URI/URL image path has spaces in it


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When exporting a a dashboard to flash which includes images where the specified image path includes spaces (e.g. \images\bg image 1) the image does not appear. This occurs even if the dashboard images are viewable in other modes.

SYMPTOM:
When exporting a a dashboard to flash which includes images where the specified image path includes spaces (e.g. \images\bg image 1) the image does not appear. This occurs even if the dashboard images are viewable in other modes.
CAUSE:
This behavior is expected and occurs because the URL specification does not allow spaces in the path names.
ACTION:
Remove the spaces from the path, or substitute them with '%20' which is the HTML encoding of the space character.
 


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017