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KB35723: "Unexpected error occurred. Operation not permitted" error message appears when trying to upgrade a metadata using MicroStrategy Configuration Wizard in UNIX.


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"Unexpected error occurred. Operation not permitted" error message appears when trying to upgrade a metadata using MicroStrategy Configuration Wizard in UNIX.

SYMPTOM:
When attempting to upgrade a metadata using the Strategy Configuration Wizard 9.0.x in UNIX, the following error is thrown:

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Sample Code/Error
Unexpected error occurred. Operation not permitted

 
The following entry can be found in the MACfgWiz.xml log file:

Sample Code/Error

Error occurs while stopping the server instance.: Unexpected error occurred.  Operation not permitted.

 
CAUSE:
The Intelligence Server is running under the root user account. The user attempting to stop the Intelligence Server is not a super user. The error message is thrown because the Configuration Wizard is unable to stop the Strategy Intelligence Server as the user is not using a root account.
 
ACTION:
Use a root account to run the Strategy Configuration Wizard or use the sudo command to obtain superuser privileges:
 

Sample Code/Error
sudo /MicroStrategy/home/bin/mstrcfgwiz -editor


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Knowledge Article

Published:

July 21, 2017

Last Updated:

July 21, 2017