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KB35831: 'Quick View' is not an available option for History List messages in MicroStrategy Developer 9.x and higher


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This article explains that to view the 'Quick View' of a history list message, the MicroStrategy Server Administrator component needs to be installed on the machine.

SYMPTOM
In Strategy Developer 9.4.x and higher, when right clicking on a history list message, the normal 'Quick View' option is not available. The only listed options are: 'Rename', 'Delete', and 'Mark as Unread':
 

ka02R000000kVruQAE_0EM440000002AhX.jpeg

 
CAUSE
The 'Quick View' option requires Server Administrator access in order to read more details about the messages. If the 'Strategy Server Administrator' component is not installed on the client machine then the application will not allow the 'Quick View' and other related administrative actions to be used.
 
ACTION
Modify the install selecting to install the Strategy Server Administrator component which is shown below: 

ka02R000000kVruQAE_0EM440000002MOt.jpeg

 
 
 


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Knowledge Article

Published:

May 19, 2017

Last Updated:

May 19, 2017