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KB35839: This user is not allowed to login by using Standard authentication error when logging in MicroStrategy Web 9.x.


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This article details the scenario in which a user is greeted with the following error message when logging in to MicroStrategy Web: "This user is not allowed to login by using Standard authentication"

SYMPTOM:
End users are greeted with the following error when logging in Strategy Web 9.x:
 

ka04W000000Oh1cQAC_0EM4400000027aJ.png

 
This user is not allowed to login by using Standard authentication
 
CAUSE:
One of the possible causes for this error is the metadata authentication setting "Users cannot use standard authentication to logon"
 
ACTION:
Please validate whether this user does not have the metadata authentication setting "Users cannot use standard authentication to logon" turned on, as shown below:
 

ka04W000000Oh1cQAC_0EM4400000027aW.png

 


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Knowledge Article

Published:

June 6, 2017

Last Updated:

June 6, 2017