KB36232: Error when updating schema after installing 9.4.x-10.x and adding schema objects to a new project via the Graphical Architect: Unable to cast COM object of type MicroStrategy.Interop.DesktopProperties.DeskTopPropClassClass

Salesforce Solutions Architect • Strategy

When attempting to update the schema after installing version 9.4.x-10.x on a Windows 7 machine and creating a new project, using the Graphical Architect to add tables, attributes and facts, an error occurs

SYMPTOM:
When attempting to update the schema after installing version 9.4.x-10.x on a Windows 7 machine and creating a new project, using the Graphical Architect to add tables, attributes and facts, the following error occurs:


Unable to cast COM object of type 'Strategy.Interop.DesktopProperties.DeskTopPropClassClass' to interface type 'Strategy.Interop.DesktopProperties_DeskTopPropClassClass. This operation failed because the QueryInterface call on the COM component for the interface with ID '{756C4DEA-06C1-404C-AA00-668D3F5ADD80'} failed due to the following error: No such interface supported (Exception from HRESULT: 0X80004002 (E_NOINTERFACE)).

When attempting the same manipulation from a Windows 2003 machine, the error message appears as follows:


Could not load file or assembly 'Interop.M4SKPrp, Version=1.1.0.0, Culture=neutral, PublicKeyToken=93eB97c3133d695b' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference (Exception from HRESULT: 0X80131040)

CAUSE:
It it believed that this issue occurs subsequent to an installation of version 9.4.x-10.x on a machine where an earlier version of Strategy had been in use previously. This does not occur if a full uninstall of the previous version is conducted prior to applying 9.4.x-10.x.

ACTION:
Performing a full reinstall of version 9.4.x-10.x on the affected machines will ensure that all libraries are updated as appropriate, thus addressing the cause of this error and permitting the user to update the schema as required.KB307710: How to uninstall MicroStrategy Analytics Enterprise using the Uninstallation Cleanup Utility

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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017

Unable to cast COM object of type 'Strategy.Interop.DesktopProperties.DeskTopPropClassClass' to interface type 'Strategy.Interop.DesktopProperties_DeskTopPropClassClass. This operation failed because the QueryInterface call on the COM component for the interface with ID '{756C4DEA-06C1-404C-AA00-668D3F5ADD80'} failed due to the following error: No such interface supported (Exception from HRESULT: 0X80004002 (E_NOINTERFACE)).

Could not load file or assembly 'Interop.M4SKPrp, Version=1.1.0.0, Culture=neutral, PublicKeyToken=93eB97c3133d695b' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference (Exception from HRESULT: 0X80131040)