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KB36330: "Distribution Services content service metadata is not available" error message appears in the client application of MicroStrategy Mobile 9.0.2.


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• Strategy


SYMPTOM:
 
An orange triangle with an exclamation mark appears in the top right hand corner of the client application of Strategy Mobile 9.0.2:
 

ka04W000000OhW2QAK_0EM440000002AQD.png

 
When exploring the content of the error message, the following is shown:
 

ka04W000000OhW2QAK_0EM440000002AQB.png

 
Distribution Services content service metadata is not available.
 
 
CAUSE:
 
This issue is caused by disabling the Strategy Distribution Services option on the Intelligence Server side after installation.
 
ACTION:
 
The issue can be resolved by enabling the Strategy Scheduler, as documented in the following document:
 
KB33717 - Strategy Distribution Services cannot be turned off without stopping all other types of subscriptions.
  
 


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Knowledge Article

Published:

May 16, 2017

Last Updated:

May 16, 2017