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KB36424: The option "Compress Content" under Distribution Services is unavailable in MicroStrategy Web


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• Strategy


The option "Compress Content" under Distribution Services is unavailable in MicroStrategy Web.

SYMPTOM:
The option "Compress Content" under Distribution Services is unavailable in Strategy Web. The screenshot below shows the expected behavior where the option to compress contents is available when creating a subscription.
 

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CAUSE:
One of the possible causes of this issue can be a corrupted I-Server definition.
ACTION:
Create a new I-Server definition to resolve the issue. If creating a server definition is not possible, in certain cases, it would be possible to provide a workaround. Contact Strategy Technical Support with a copy of the metadata which is displaying the issue.
 


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Knowledge Article

Published:

June 12, 2017

Last Updated:

January 26, 2018