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KB36615: MicroStrategy Performance counters for MicroStrategy Server Jobs and MicroStrategy Server Users are not present in Windows Performance Monitor in MicroStrategy 9.x on a Windows 64-bit machine


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MicroStrategy Performance counters for MicroStrategy Server Jobs and MicroStrategy Server Users are not present in Windows Performance Monitor in MicroStrategy 9.x on a Windows 64-bit machine

SYMPTOM:
Strategy Performance counters for Strategy Server Jobs and Strategy Server Users are not present in Windows Performance Monitor in Strategy 9.x on a Windows 64-bit machine. 
 
Regarding detailed information about the usage of Performance Monitor with Strategy Intelligence Server, refer to the following technical note:
 
KB3938 -  How to use Microsoft Windows Performance Monitor with Strategy Intelligence Server 9.x and 10.x
 
CAUSE:
This is a known issue with Strategy 9.x. 
 
ACTION:
Please see the following 2 KBs for updated information on how to enable performance counters:
KB35108: How to enable logging of performance counters using Microsoft Windows Server 2008 R2/Server 2012/Vista/7 Performance Monitor for MicroStrategy Intelligence Server 9.x -10.x
KB13313: How to enable logging of performance counters using the Diagnostics and Performance Logging tool for MicroStrategy Intelligence Server 9.x in Microsoft Windows and Unix


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Published:

June 13, 2017

Last Updated:

June 13, 2017