SYMPTOM:
In Strategy Narrowcast Administrator 9.x console the following error occurs when running a service:
Sample Code/Error
Failed to load service definition.
In the Windows System Event Viewer loggs, a message similar to the following is logged:
Sample Code/Error
Unable to start a DCOM Server: {01E2EA2D-BC37-494C-B1DC-85793C9C6851}. The error: "D:\Program Files\MicroStrategy\Narrowcast\Delivery Engine\MCDNSChecker.exe -Embedding is not a vaild Win32 application."
Happened while starting this command: D:\Program Files\MicroStrategy\Narrowcast\Delivery Engine\MCDNSChecker.exe -Embedding
CAUSE:
MCDNSChecker.exe is a system component process which is one of the processes that is required during normal Strategy Narrowcast Server 9.x execution. When this error occurs this process is either unaccessible or does not exist. If it does not exist then it means that something has went wrong with the installation of Strategy.
ACTION:
Uninstall Strategy 9.x then perform a new install making sure to perform any post reboot login operations. If the problem still persists contact Strategy Technical Support and reference this technical note.
