EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB36669: Error "The Adobe Flash plugin has crashed" shows when loading ESRI map in flash mode if ArcGIS local server is on a different domain as MicroStrategy Web server in MicroStrategy Web 9.x


Community Admin

• Strategy


Error "The Adobe Flash plugin has crashed" shows when loading ESRI map in flash mode if ArcGIS local server is on a different domain as MicroStrategy Web server in MicroStrategy Web.

SYMPTOM:
User experiences the flash mode of ESRI map not loading. Error "The Adobe Flash plugin has crashed" shows when executing ESRI map in Flash mode:
 

ka04W000000Obu1QAC_0EM4400000027c4.jpeg

 
If user turns on Firebug, as the screenshot above, the error received is "GET crossdomain.xml 404 Not Found".
 
CAUSE:
This issue is caused by an Adobe "Cross-Domain Policy". For security reasons, a Macromedia Flash movie playing in a web browser is not allowed to access data that resides outside the exact web domain from which the SWF originated.
 
For more information about this Adobe policy, refer to http://kb2.adobe.com/cps/142/tn_14213.html
 
ACTION:
According to Adobe policy file (http://kb2.adobe.com/cps/142/tn_14213.html), user needs to create a crossdomain.xml file and host the file in the root location of web server.
 
A sample crossdomain.xml file:
Java
 
<?xml version="1.0"?>
<!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">
<cross-domain-policy>
<allow-access-from domain="*"/>
<site-control permitted-cross-domain-policies="all"/>
<allow-http-request-headers-from domain="*" headers="*"/>
</cross-domain-policy>
 
KB36669


Comment

0 comments

Details

Knowledge Article

Published:

June 15, 2017

Last Updated:

November 5, 2018