Strategy Health Center gives you the option to automatically send information about your Strategy environment and usage to Strategy in order to better understand your system installation. A data collector is included as part of the program in order to assess configuration settings and make recommendations that will improve performance in a BI system.
The Customer Experience Improvement Program has three main benefits:
NOTE: No report data or prompt answers will be sent to Strategy. If you decide to participate in the program, Strategy Health Center will send information from the organization’s Strategy environment to Strategy.
How often does the program collect the data?
There are two actions performed by the program: Data Collection and Data Transmission.
For Strategy 9.0.1,
The data collection happens on two conditions:
The transmission happens each time a check for available Health Center updates is made, either through user interaction or by the weekly schedule to check for updates.
For Strategy 9.0.2 and above,
After the user configures a Master Health Agent,
In addition, when a data collection occurs, Health Center keeps a copy of the collected files in Health Center repository. The user can review the files sent to Strategy by going to \Census
PRIVACY AND SECURITY STATEMENT
At Strategy we recognize that privacy is important. The information you provide will not be shared with other entities.
Strategy shall treat all information received from you under the Health Check Program as confidential. However, you acknowledge that in comparing best industry practices Strategy uses information gained from all of its customers. In no instance will Strategy attribute any confidential information received as part of this program to you. Upon expiration, Strategy will, at your request, return copies of any Confidential Information received.
If you have any questions regarding this statement, you should contact us at
support@microstrategy.com
