Error:
The Web Server encountered an unknown runtime error.
( User is not found. User is not found. This user is not linked to any Strategy user. )
CAUSE:One possible cause of this issue is that the user attempting to sign into Strategy Web 9.x is not found in the Strategy metadata or a link cannot be made with Web Single Sign-on.
ACTION:Ensure the settings for “Allow user to log on if Web Single Sign-on – Strategy user link not found” and “Import user at logon” settings are checked under: Strategy Intelligence Server Configuration > Web Single Sign-on > Configuration: