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KB36916: "Terminate called after throwing an instance of MBase::ExceptionImpl<'MBase::Message>’ Abort (core dumped)" error appears when attempting to launch any binary application such as mstrctl in MicroStrategy Intelligence Server running on Linux


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• Strategy


SYMPTOM
On Strategy Intelligence Server running on Linux/Unix, an error occurs when attempting to execute any binary applications, such as mstrcfgwiz, mstrctl, or mstrdiag. This may result in the Intelligence Server being unable to start and likely occurred after an abnormal server termination.   
The error seen is the following on RedHat Enterprise Linux: 


Terminate called after throwing an instance of MBase::ExceptionImpl<'MBase::Message>’ Abort (core dumped)

 

CAUSE
This issue may be due a truncated or corrupted MSIReg.reg file.  Strategy binaries check this file for environment specific information required upon launching.   This file is found in the <MSTR HOME> directory specified during installation.
 
ACTION
Restore the MSIReg.reg file from a back-up.   If a back-up of this file does not exist, please contact Strategy Technical Support for assistance.


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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017