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KB37016: Odbc error. " Specified driver could not be loaded;Unable to load excel drivers" occurs when trying to connect to a Microsoft Excel data source from on Linux machine in MicroStrategy 9.x

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• Strategy

SYMPTOM:
 
When connecting to an Microsoft Excel data source from a Strategy Intelligence Server Universal 9.x Linux machine, a user gets the following error:
 

Error Type: Odbc error. Odbc operation attempted: SQLDriverConnect/ Specified driver could not be loaded;Unable to load excel drivers

 
CAUSE:
 
One possible cause is a missing 'libstdc++.so' library necessary to run Strategy Intelligence Server Universal 9.x on Linux.
Executing the ldd MySlk22.so command will return a not found message as shown below:
 

ka04W000000OeXPQA0_0EM440000002AcP.png

 
ACTION:
The User should contact their Linux administrator in order to install the proper library for the Linux distribution.
 
NOTE: The missing files may vary depending on the operating systems. Work with Linux Administrator to identify the missing library files.
 
 
 

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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017