SYMPTOM:
When opening Configuration Wizard in Strategy 9.x, the below error message appears:
Sample Code/Error
C:Program Files (X86)\Common Files\MicroStrategy\macfgwizw.EXE
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
The below message appears in windows event log:
Sample Code/Error
Activation context generation failed for "C:Program Files (X86)\Common Files\MicroStrategy\MJMulPrc_32.exe". Dependent Assembly Micrsoft.Vc80.CRT, processorArchitecture="x86", publicKeyToken="1fc8b3b9a1e18e3b", type="win32", version="8.0.50727.5592" could not be found. Please use sxstrace.exe for detailed diagnosis.
CAUSE:
Visual C++ Library required to run Strategy Configuration Wizard is missing or corrupted.
ACTION:
Reinstall the 'Microsoft Visual C++ 2005 Redistributable' component by executing the vcredist_x64.exe or vcredist_x86.exe executable (for 64-bit or 32-bit Windows operating system respectively) located at \Installations\Utilities\3rdParty\vcredist within the Strategy 9.x installation directory.
'Microsoft Visual C++ 2005 Redistributable' component can also be downloaded from below Microsoft website:
http://www.microsoft.com/download/en/details.aspx?id=3387
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
