SYMPTOM:
Conditional formatting does not work when applied to a text box in Strategy 9.x when doing an exact qualification on the field. Below is an example of an exact qualification:

CAUSE:
This issue is caused by extra spacing that is in the text box. For example, in the following case statement below notice that after the last bracket "}" there is an additional space.
"{Case((Revenue > ),5,(Revenue > ( - (Abs() * 0.1))),1,2)} "
When case statements are being used the datatype is set to character. In the syntax above, the conditional formatting is set to "Selected Text Field Exactly 5" which will cause this issue will occur. When the condition is being processed, it will try to apply the condition "5 " not "5".
ACTION:
In order to resolve the issue the additional space at the end of the statement needs to be removed.