SYMPTOM:
When a Strategy user executes a report, no cache is created. In the cache trace the following entry can be seen:
Caching is disabled. No need to update it.
When checking the report level caching options from "Data > Report Caching Options" it can be seen that caching is enabled:
When checking the Strategy user privileges from "User Editor > User Definition > Project Access > Common Privileges", the Strategy user has the privilege to use server cache for the project:
Additionally, it may be seen that other Strategy users can create caches without any issue.
CAUSE:
The option to use Server cache may be disabled at the Strategy user preferences level for the project.
ACTION:
While logged in as the Strategy user who cannot create caches, right click the project and select "My Preferences"
In the Preferences window navigate to "General > Caches" and ensure "Use Server Cache" is selected
