KB37421: Excel sheet name start with ".xls]" when exported to Excel 2003 from MicroStrategy Web 9.0.x and 9.2.x

SYMPTOM:
After a report is exported to Excel without formatting, the sheet name found as a number like YYYYMMDDHHMMSS.exp instead of the actual report name in Strategy Web 9.0.x as explained in the following Technical Note:
 
KB19099 - When exporting a report to Microsoft Excel, the report name is not generated correctly in Strategy Web 8.1.x
 
However, after the suggested action taken, the name in the tab now starts with ".xls]"
 
STEPS TO REPRODUCE:
Execute the following in Strategy Tutorial:

• Follow KB19099 to change the export behavior.
• Export any report from 9.0.2 Web to Excel without formatting.
• Check the sheet name and confirm the name appear as .xls]ReportName(1)
  

• ** Issue reproduced with Excel 2003. If Excel 2007 or 2010 is used, the sheet name has Report_Name(1).

CAUSE:
 
This is a known issue with Strategy Web 9.0.x and 9.2.x.
 
 
ACTION:
 
Contact Strategy Technical Support for an update regarding this issue.