EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  3. Topics

KB37675: "MISSING: Microsoft Visual C++ 2005 64-bit Runtime"\r\n"MISSING: Microsoft Visual C++ 2005 32-bit Runtime" shown when attempting installation and 3rd party folder missing under Utilities folder in install file.

Community Admin

• Strategy

This KB addresses an issue seen when attempting to install MicroStrategy.

SYMPTOM:
When installing Strategy, user get the error below:

ka04W000000Ohb4QAC_0EM440000002HQf.png

 
 


MISSING: Microsoft Visual C++ 2005 64-bit Runtime
MISSING: Microsoft Visual C++ 2005 32-bit Runtime

 
Unable to locate the executable file "vcredist.exe" from the folder \Installations\Utilities\3rdParty\ in the installation folder to perform a manual install of Visual C++, as the Utilities folder is missing.
 
CAUSE:
A possible cause is that installation package has been compromised or the wrong installation package was downloaded from the download site. 
 
ACTION:
Delete other zip files and download a fresh installation package from the Strategy download site and repeat the installation.

Comment

0 comments

Details

Knowledge Article

Published:

May 11, 2017

Last Updated:

May 11, 2017