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KB37683: How to remove selector borders when exporting to PDF in MicroStrategy Web 9.2.1


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• Strategy


This KB article discusses an expected behaviour when exporting dashboards to PDF. A workaround is provided

SYMPTOM:
When exporting a dashboard to PDF, any selectors on the dashboard will be given a black border even when the border settings are set to none.
 

ka04W000000OcnkQAC_0EM4400000027Uy.png

 
 Exporting this dashboard to pdf will display the following:

ka04W000000OcnkQAC_0EM4400000027Uw.png

 
ACTION:
An enhancement was logged to disable border around selectors during PDF export, but Strategy decided not to address it. Users who would still like to see this should post to the Ideas Exchange.
 
 
Workaround:
In order to remove the border manually, change the custom setting for the border and set one of the border options to a setting other than none:

ka04W000000OcnkQAC_0EM4400000027V0.png

 
Strategy will now use these settings when creating a border around the selector.

ka04W000000OcnkQAC_0EM4400000027V2.png

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Knowledge Article

Published:

June 30, 2017

Last Updated:

June 30, 2017