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KB37952: "ActiveX component can’t create object" error message appears in MicroStrategy Developer 9.x when trying to Update Schema in a Windows Server 2008 R2

Stefan Zepeda

Salesforce Solutions Architect • Strategy

"ActiveX component can’t create object" error message appears in MicroStrategy Developer 9.x when trying to Update Schema in a Windows Server 2008 R2

SYMPTOM:
When trying to Update Schema with Strategy Developer the following error message appears: 
"ActiveX component can’t create object"
 

ka02R000000kcLQQAY_0EM440000002DVY.png

 
One of the following missing files can be found by Strategy Health Center:
 

ka02R000000kcLQQAY_0EM440000002DVa.png

 


Component Registration":  Error running assess: processAssemblyDlls error, couldn't read reg file C:\Program Files\Common Files\MicroStrategy\Strategy.DESKTOP.REPORTING.reg (The system cannot find the file specified)

 
 
CAUSE:
 
One of the possible causes is that Strategy Developer installation did not complete successfully.
 
ACTION:
 
Please perform a repair installation by opening Add or Remove Programs from Control Panel, navigating to Strategy, clicking on the button change and following the installation wizard to proceed with the repair Strategy.
 
 
If this action does not resolve the issue, use Strategy Health Center to run Developer component registration system check to identify missing files and please contact Strategy Technical Support for further assistance.
 
 
 
 
 
 

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Knowledge Article

Published:

May 9, 2017

Last Updated:

May 9, 2017