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KB37982: A user given the 'Fire Events' privilege under Administration cannot see events in order to trigger them.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


A user given the 'Fire Events' privilege under Administration cannot see events in order to trigger them.

SYMPTOM:
 If a user is given the 'Fire Events' privilege under Administration but not the 'Create and edit schedules and events' privilege, they cannot see events in order to trigger them.
 
STEPS TO REPRODUCE:

  • Give a user the 'Fire Events' privilege under administrator but not the 'Create and edit schedules and events' privilege.
     
ka02R000000kXS9QAM_0EM440000002DWv.png
  • Log in as the user. Notice they cannot see events.
ka02R000000kXS9QAM_0EM440000002DWf.png

CAUSE:
This is a known issue in Strategy 9.x
 
ACTION:
Contact Strategy Technical Support for an update on this issue.
 
WORKAROUND:
Grant the user the 'Create and edit schedules and events' privilege.
 
 


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017