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KB38032: "MISSING Feature: Internet Information Services\World Wide Web Services" error message is encountered when installing MicroStrategy Web 9.x on a Windows 7 machine.

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This KB discusses an error seen when installing MicroStrategy Web 9.x on a Windows 7 machine.

SYMPTOM:
Users receive the following message when installing Strategy Web 9.x on a Windows 7 machine.

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MISSING Feature: Internet Information Services\World Wide Web Services

ACTION:

  • To resolve this issue, go to Control Panel-> Programs-> Programs and Features-> Turn Windows Features on or off.
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  • Browse to the path specified in the error message and check the specific components
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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017