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KB38087: "Index out of range" error message appears when trying to drill from a metric value when the report contains a custom group with value prompts in MicroStrategy Developer


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• Strategy


In MicroStrategy Developer, "Index out of range" error is shown when trying to drill on a metric value.

 
In Strategy Developer, the following error is shown when trying to drill on a metric value:

ka04W000000uGCiQAM_0EM440000002DVI.png


Index out of range

This error will occur when there is a custom group on the report that contains value prompts.  Below is a sample custom group that contains value prompts:

ka04W000000uGCiQAM_0EM440000002DVT.png

 

ka04W000000uGCiQAM_0EM440000002DVK.png

Notice how this custom group is created like any other, but the only different thing is when qualifying on the attribute ID, when Exactly is selected (or any operator other then 'In list', 'Not in list', 'Is Null', and 'Is Not Null'), the user has the ability to select the prompt icon to create the value prompt.
Below is an example of how the drill path would look right before the error occurs.  Note, in the below screenshot, the error will show as soon as 'Customer City' is selected.

ka04W000000uGCiQAM_0EM440000002DVV.png

 
CAUSE:
This is a known issue in Strategy Developer 9.x and 10.x 
ACTION:
Contact Strategy Technical Support for an update of this issue.   


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Knowledge Article

Published:

June 14, 2017

Last Updated:

March 26, 2018