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KB38160: Users with administrative privileges are unable to access the Administration menu option in MicroStrategy Developer 9.x installed on Microsoft Windows 7 x64 operating system platform.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Users with administrative privileges are unable to access the Administration menu option in MicroStrategy Developer 9.x installed on Microsoft Windows 7 x64 operating system platform.

SYMPTOM:
Users with administrative privileges are unable to access the Administration menu and tree item option and its features in Strategy Developer 9.x installed on a Windows 7 x64 operating system platform. 
 
 
 
 
 
 

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CAUSE:
In this specific case, a user is able to launch Strategy Developer without receiving any warning or error message but the menu option Administration does not appear in the Windows 7 machine. This happens because the Strategy Developer application is running under restricted user privileges.
 
ACTION:
Users should execute Strategy Developer by performing a right click on the Developer icon and selecting the option Run as Administrator
 
  
 


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Knowledge Article

Published:

April 14, 2017

Last Updated:

April 14, 2017