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KB38206: Threshold icon colors for metrics cannot be changed in Visual Insight for MicroStrategy Web 9.4.1.


Community Admin

• Strategy


In the Flash-based Visual Insight Editor (VI), users can set thresholds for the metric values. However, there is an inconsistency between the settings for the threshold band color for values and threshold icons, where the colors switch to default red, yellow, and green values and users are not allowed to change them.

SYMPTOM
In the Flash-based Visual Insight Editor (VI), users can set thresholds for the metric values.  However, there is an inconsistency between the settings for the threshold band color for values and threshold icons.
 
Currently, the band color provides color change functionality that can be accessed by double-clicking on the desired range:
 

ka04W000000OgaeQAC_0EM4400000027QH.jpeg

 
When 'Band Color' is changed instead to an icon, in this case Arrows, the colors switch to default red, yellow, and green values and users are not allowed to change them:
 

ka04W000000OgaeQAC_0EM4400000027QF.jpeg

 
 
CAUSE
This is a known issue between the different threshold show types in the Flash VI.
 
ACTION
In Strategy 10.x, Flash has been deprecated, but in the HTML5 VI, symbols can be used and the colour change will be preserved. The look is slightly different from Flash:
 

ka04W000000OgaeQAC_0EM440000002Pwa.jpeg
ka04W000000OgaeQAC_0EM440000002Pwu.jpeg

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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017