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KB38244: 'Unsupported Prompt Type' error when running Integrity Manager 9.x test on report with Object Prompt that has no default answer and 'Integrity Manager Internal Answer' disabled


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'Unsupported Prompt Type' error when running Integrity Manager 9.x test on report with Object Prompt that has no default answer and 'Integrity Manager Internal Answer' disabled

SYMPTOM:
When executing a test in Strategy Integrity Manager 9.x against a report that contains an object prompt, the test fails to complete. The following status is recorded:
 
Sample Code/Error
Not supported
 
In addition, the following information is recorded in the results:
 

ka04W000000OdZUQA0_0EM440000002DUH.jpeg

 
Sample Code/Error
Execution Status: Not supported
Execution Details:
(Cycle #1) Unsupported prompt type:
 
CAUSE:
This issue occurs because the object prompt included in the report does not have any default prompt answers defined. In addition, the 'Integrity Manager Internal Answer' option is not selected in 'Advanced Options':
 

ka04W000000OdZUQA0_0EM440000002DUR.jpeg

 
ACTION:
To resolve this issue, either define a default answer for the object prompt, or select the 'Integrity Manager internal answer' option. This will allow Integrity Manager to resolve the prompt, and complete the test.
 


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Knowledge Article

Published:

April 12, 2017

Last Updated:

April 12, 2017